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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Have lived in a house they rented to me for two weeks now. When I moved in, I noticed about a quarter inch of dust and dirt on the ledge in our front room. I told them; and their response was: the home was cleaned adequately before you moved in. When I call them to talk about one of the now 12 things that aren't working on he house (lived here 2 weeks) the woman who answers the phone won't talk to me and transfers me to a voicemail without allowing me to finish a sentence. Our oven hasn't worked since we moved in. Our pool cleaner hasn't worked since we moved in. We have no water pressure in our downstairs sink. We have a leak here the side of our house from some water valve that is driving our water bill through the roof. Neither of our bathtubs held water when we moved in. There have been about 3-5 other minor issues. There was garbage in the cupboards in the garage when we moved in. There was a large bin filled with old broken pool toys and dirt and grime that we had to clean out when we moved in. Unbelievable. Here's the kicker- our AC unit won't cool the house below 76 degrees during the day. I'd understand that if this were a budget rental, but I pay $3000 per month for this home. It is upscale and in a wealthy neighborhood. They sent an air conditioner repairman today and he told me that he can see our units are just too old and that one unit has been fixed using used cheap parts and that the other one hasn't had anything replaced. The units are functional, they're just old and cheap. Called in to ask for new units and received no response other than: we can list the home to be rented again if you want to move. Which leaves us having to wait until they rent the place, then scramble to find a new one, then pay movers and all of the costs of moving my 4 bedroom home and office within 1 month again. I paid 6 months upfront just to not have to deal with headache. I have no pets, I don't smoke, and I am a model tenant. Currently in contact with an attorney about how to get out of this horrible lease without losing all of my money. These people do not seem to care one bit about their tenants and won't even really speak with you on the phone about your issues they just force you to submit a ticket online so that no one has to speak to you. Really regretting my decision renting from shelter. Don't make the same mistake.
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