This is hands down the worst customer service that I have ever dealt with. I signed up for a package at $35 and when I tried to cancel, they doubled the package price and advised me that I owed $70 but they were willing to cut me a "deal". I sent several emails to cancel my membership that went unanswered and when I finally called back again, the gentleman that I spoke with told me that there was nothing that he can do for me except "reduce the price" and cancel my membership immediately. I would be paying for an entire month that I haven't used because I was trying to jump through hoops to get there. The representative ended up hanging up on me when I agreed to pay half of his suggested amount. If you value good customer service with competent employees - go somewhere else.