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  • We just moved into our home 3 months prior to calling our home warranty regarding the A/C not working. We contacted the home warranty company on a Saturday and they told us To contact iceman. I looked them up to see the reviews and noticed they had a few bad reviews, just about all from the home warranty clients so I was a little skeptical as I have never used a home warranty company or their preferred contractor. We called them Saturday and they returned our phone call Monday morning and let us know which days and times they had available. We chose the following day (Tuesday) for a 7:00am-12:00pm window. The office called when the tech was on route and our tech Justin arrived at 7:00 am. He was very professional, friendly and knowledgeable and got us up and running within an hour. Glad Iceman was able to get us up and going before the high temperatures hit! I am a service professional myself (plumber) and understand how a service call should go and Justin and iceman are a perfect example of a great service call, from the call ahead, introduction, workmanship, and customer satisfaction.
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