This place is absolutely terrible. I was craving a full salad and I hoped Cafe Zupas would fulfill my craving. However the portioning sizes are not reasonable if you are hungry. I asked for more lettuce in my salad and the employees rudely said that my request for more lettuce was not possible. I ordered the chipotle chicken salad and I did not want any tomatoes or avocado. I told the employee making my salad that I didn't and she put tomatoes on it anyways, so I had to repeat my request and she then acted annoyed. Then I got to the cash register to pay and the machine to pay was broke and I tried to swipe my card and she told me the machine was broken as if knew this and acted as if I was stupid. To top it all off I sit down to eat my tiny salad and I come to find a hair in it. This is probably because none of the employees were wearing hairnets. I took it back up to the counter expecting an employee to say sorry or give me a discount or something and instead I got a glare from the employee who said "I guess we'll remake it." In addition to the horrible customer service and the toddler sized portions the place was an absolute mess, food all over the tables and the floor and the drink bar was a mess. I will not be going here again.