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| - Spent 2 nights at InterContinental to kick off a nice weekend in Montreal.
The location is great, right across Palais des Congres, and 2 Metro stops, and the Old Port and Chinatown is right there too.
In the Hotel there's Java-U cafe downstairs, Sarah B's Absinthe lounge, and Osco a high end Restaurant ; both on the Second floor up the escalator glidding up the Birch and Fur lined walls .
The Bag check guys are on the bottom floor and the lobby to check in is on the 2nd floor. This check in was the worst I've ever seen! There are 1or 2 people checking you in, and the line is crazy long. The 3 days I stayed there , I don't think I Didn't see people waiting in line for something, that crazy!!
I thought the decor was modern-fun, there were fresh Lilly flowers, and big couch to chill on. It did remind me of a Vegas Hotel. And off the lobby is meeting rooms and conference Center with lots of boutiques and shops, pharmacy, infinity pond, giant chandelier ALL Inside.
I even saw a wedding held there one night.
My fiancé surprised me with a sweet. The bathroom was nice, marble in the showers around the bathtub. There's a portable map hanging on the bathroom door of how to walk/jog to the Old Port and back, with your choice of different routes based on distance. I thought that was thoughtful and I took advantage of it. The TV was a nice Samsung flatscreen, and the stereo system plays throughout, even in the bathroom there are speakers. Rees a Kureg one-cup coffee maker which made awesome Van Houtte coffee, and green tea. There was a desk, two chairs, and a little table it was a cute room set-up. The bed was super comfy and the comforter ( they keep you hot in winter and cool in the summer) was Plush.
One morning we asked to have the room cleaned before we returned from breakfast and a walk, and the room was not made. We had to ask addition times, and no apology.
The gym was good, they had all the equipment needed for a good workout. They do charge for water (3-6$), or offer the Water-fountain, the girl working the desk was rude and couldn't care less to say 'hi, welcome, bye, or have a nice day' . The second day there was a nicer guy and he offered workout towels and greeted us and asked if we needed anything.
We checked out the pool , it smelled soo strongly of chlorine I thought it would bleach my hair by just walking through the room. Outside of the pool wanted to hit the Sun Deck to get some sun one day, and there was a group of 5 partiers, there goes that idea! It was Tiny! Like a balcony really with a couple of trees.
It was disappointing to have a great Hotel not meet the expectations or standards of customer service of other high end Hotels. There are waaaay better Hotels around Montreal for a better price, or higher end Hotels that treat you amazing and it's worth it. I left this place feeling cheated, and disappointed.
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