My family have been loyal customers for decades! We've seen them through 2 renovations, 2 owners, 3 resident cats and 4 pets (on my part). They cater to the latest pet diet trends and supply a fantastic array of dog and cat food. They also offer a frozen section for owners who want to make their own pet food.
Animals are welcome and encouraged. They generally attempt to calm the nerves of an anxious pet who's not used to a pet store environment.
Presently, this is a family run establishment and you almost always see at least one of the family members behind the counter. They are always willing to carry big, bulky bags of dog food out to the car.
Their selection is limited when it comes to products for small animals and fish. But I'm sure they would order anything a pet owner requires.