Horrible customer service. I went in tonight about 7pm, excited to pre-order the new iPhone, see what trade in value my current phone is and to compare plan options. The man who greeted me if that's what you would call that was rude, short and never answered any questions I asked. Instead he said I had to punch in my SSN digits before he could even talk to me about anything. I asked why and he said I need to check your credit first because you may not be able to get a phone service. At this point, I'm disappointed, I told him, you know I think I'll just go to another store and then he yelled at me in front of other customers saying the other store will be the same. This store lost a customer.