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| - Let me start off by letting everyone to know my nail tech, Senthia, was wonderful. She loved the colors I picked out, did a nice job on my nails and feet. She was the best part of my experience.
It had been over 1 1/2 years since my last mani/pedi (new mom /the economy). I purchased a mani/pedi through Groupon for Sundrops. The reviews on Groupon and the menu of services on Sundrops got me so excited for this luxury item purchase. I invited one of my best friends along (also a new mom). We made our appointment, had our hubbies watch the kids and were off to pamper ourselves.
The salon itself is adorable. Very clean, cute and bright. We checked in and picked out our colors. I always bring a few colors with me from home just in case I don't like the selection. I was able to find colors I liked there. My friend liked one of my colors for her American Manicure- we were set. My friend was greeted by her personal pamperer... who basically told her she didn't like her color selection, made a few suggestions which my friend politely turned down and then took her back to start her nails. My pamperer was not ready for me. I sat next to my friend while her tech started working on her. My friend knows what she wants with her nails and gave specific instructions. Her tech basically told my friend she didn't know what she was talking about and to listen to her since she had SO much experience.
I thought her brashness was a quirk and that it would subside as the process continued- that's just the way some people are. But it didn't stop! Throughout the whole procedure (yes, it went from pampering to a procedure just like that), my friend was basically belittled. Tech argued with my friend that the color she picked was just wrong again- it was too beige and re-insisted on another color. The color she brought back was very bright white- like a color used in a French manicure. My pamperer asked another tech to bring a few addition colors for my friend. My friend finally gave up and let this tyrant do what she wanted. Then the tyrant made the tips way too wide on my friends nails, then when my friend asked for them to be thinner, she got attitude! Tyrant reluctantly thinned the line but made them all uneven! Needless to say, the pedicure didn't go any better.
Tyrant didn't even ask my friend how long/short she liked her toes to be. My friend and I were chatting it up, trying to enjoy some adult company and conversation. When my friend finally looked down at her toes, already painted, she noticed that tyrant hadn't even cut/filed her nails down to her liking. My pamperer asked me first and then let me enjoy myself (we started the pedi before tyrant was done with friend's nails). When my friend asked for her toenails to be trimmed, I thought tyrant's head was going to explode! She did it though. When all was done, my pamperer told us to sit and relax as long as we wanted to. The tyrant thanked my friend and went about her life.
As I said, Senthia was great. My only complaint is that my finger nails chipped after 3 days! My hubby has given all of the baths, I use gloves to clean/wash dishes and have only had 2 quick showers. I guess this is why mani's are a luxury item. I'm not sure if my friend's nails held up. I'm too afraid to ask. I already asked her to drop $66+tip in this economy to get her nails done at a boutique nail salon. I feel horrible for inviting her along but I'm so glad I didn't see the same person she did.
Although it's a cute nail salon and I really liked my pamperer, I probably won't be going back. It's way too pricey for what was received. As you can tell, I knew the name of my pamperer... I'm not sure we caught the name of the tyrant! I did get a discount since I used the Groupon but when I asked if they ever had any specials I was told, "No."
No specials + expensive pricing + know-it-all brash tyrants= no patronage.
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