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  • I can't rate it lower than this because we never had the chance to try the food. My wife and I decided to skip the hour long wait at GVR buffet due to Veterans Day crowd and decided on Lucille's. My wife is from KC, BBQ Heaven, so she and I know the drill. We checked in only to be told 5-10 minutes for which judging by the empty tables in dining room and bar area, didn't make sense. We ended up waiting 25 mins for a table while the staff stood there with empty tables and several that had not been cleared. We were seated in area behind the bar area right next to a party of 20 something and couldn't even hear each other. We sat with our menus for 10 mins with no one even bringing water or asking for a drink order. We looked at each other and got up, walked out. 1. Under staffed? Shame on the manager down the street a casino offering free buffet not anticipating crowd he might get on Tuesday night from their overflow. 2. Poorly trained staff that didn't put butts in seats 3. What I did see of menu had turkey meal, BBQ restaurant or Coco's? We won't go back to this location.
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