The crew was very easy to work with, but not very efficient. First, they wear their boots into and out of the old house and new house w/o the use of coverings, tracking dirt everywhere. Secondly, they got lost for about an hour trying to find my new location--despite the fact that it was an inter-Pittsburgh metro area move. They only removed 15 minutes from the bill. This on top of the fact that the estimate provided over the phone was off by 3.5 hours. Further, they were unable to reinstall certain pieces of furniture they had taken apart during the move. Great guys, and I would give them another shot, but not at all what I was expecting.