They dont deserve 1 star. I have never been so uneasy and on edge and nervous while watching one of my vehicles getting towed. The guy finally showed up and he was clearly unorganized or prepared and honestly it was clear he had no idea what he was doing. Plus to top it off my 19yr old son and his friend worked harder and did most of the work. He felt he had no choice but to step in otherwise his (my son) car would've sustained even more damage than it already had. Once they got the car on the flatbed with the front drivers side on 2 pieces of wood since the tire was off, we told him that the wood was sliding off and if it wasn't fixed, then once he started driving all the bumps on the road would cause it to slip off. Low and behold, guess what happened. My son's car slipped and fell off the wood while he was driving. This guy acted like he didn't have a care in the world about what happened. Then when we arrived at the dealership, he sat around and smoked a cigarette while my son and his friend did the work. I hope I don't find out he caused more damage. Good thing I have pictures to prove everything. I will NEVER recommend this place to ANYONE. Not even my enemy.