I have no idea why some reviews are awful. If you're not accustomed to the area, the location may surprise you, but the restaurant itself is clean and had pleasant ambiance. I was surprised by the selection of dim sum and the quality of the ordered food. The chive dumplings were excellent and were a total highlight of the trip. They're filled with chives and a bit of shrimp. Since this is really the only dim sum spot in Charlotte, I'll definitely be back.