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  • I thought long and hard about whether to post this, as we've had much better experiences in the past, and the other locations are always delicious. In fact, I think it's some of the best Thai food in Charlotte. My husband and I went for a midweek date night, and the restaurant was uncrowded. That didn't stop us from waiting about 5 minutes at the door. There was one waitress visible and she was socializing with a table she was waiting on. We were clearly in her view, she just didn't care. Another couple came in behind us, and the husband commented on it as well. Finally someone came from the back to seat us. We got an appetizer and soup which were both delicious. We both ordered main dishes that we frequently eat. I honestly regret not sending them back, and giving them the chance to get them both right, but hindsight is 20/20. My husband's favorite Thai dish is Pad Krapow, and anyone who has eaten it knows how flavorful it is. It had a slight taste of Thai basil, and that was it. Additionally 90% of the dish was bell pepper, just a few pieces of meat. I know Thai food centers on vegetables, but this dish has never been prepared this way when he's ordered it before. There was an entire plate of flavorless vegetables left when he was done. There's only so many bell peppers one can eat. I ordered Pad Thai, spicy and Thai style. I consider Thai House to have some of the best Pad Thai and this was literally the worst Pad Thai I've ever eaten. Flavorless doesn't even begin to describe. No spice, noodles were mushy, what little there were. 70% of my plate was onion, green onion and bean sprouts. I took most of it to go and doctored it up myself. I think we'll visit the Pineville and University locations for a while, and give them a try later on. There are clearly some kinks this location needs to work through.
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