I am writing this review based on what just occured between my co-worker and the supposed manager of this restaurant. My coworker ordered pho (take out) and when she opened the container and sifted through the pho, there was a bug. To ANYONE this has happened to (or even if it hasn't) this is incredibly disgusting to discover in your food.
She called to let them know what happend and was going to come back to get her money, when the "manager" told her they didn't want her business and it wasn't their problem.
This is ABSOLUTELY unacceptable. And it gets worse. My co-worker went back with another co-worker to bring the pho back so they could see for themselves and when they walked in, the container cracked/opened and the bag was filled with the pho, to which the manager said/yelled to them, "get that sh*t out of here. I don't want it". He proceeded to argue with my coworkers and raise his voice in the restaurant. (while other customers were present)
THAT is how you run your business? Yelling AND swearing at a female customer in the middle of your restaurant because she brought to your attention your pho was insect ridden!?
GET THE HELL out of here. DISGUSTING, and I (along with MANY MANY MANY employess that work downtown and used to go to this restaurant), will NEVER be back.
You are TRASH for speaking to a customer this way.
So if in fact the manager was involved with this encounter, I hope your doors soon close. And if this happened to be an employee posing as a manger, then I hope you lose your job and the real manager make drastic changes in the kitchen as well as your hiring process.