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  • First time arriving since the rebranding of Brunswick, sad to report that the service is worse from then previously terrible Brunswick. Once assigned a lane, we waited around 20 minutes before heading to the bar as we saw no waitstaff in sight even after pressing the service button a few times. We were told that the service button didn't work and we would get a server shortly. After a few moments, I approached the counter and asked another employee if there was waitstaff or if we had to make orders elsewhere. I described my situation to this employee, and we were greeted by the first person we asked for service from (which is beyond frustrating). After some observation, we learned that she was in fast our waitress and watched the rest of the evening as she only waited on one lane, and passed by us and every other lane as we did not exist and made sure only one lane got her service. If we had descent service, we would have spent much more money and would have come back. Because of this experience, we, and no one we know will ever attend this establishment again.
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