I was referred to Bill's Pest Control by my sister and called immediately (even though a neighbor works for a competitor). They were great! Office staff is friendly, the inspector was very knowledgeable and the guys who treated the house were thorough and tidy. They even told us how and where to look for reoccurring problems as termites are tricky little buggers! The price was much less than I expected and the warranty was fair, too! Well, yesterday we discovered what appears to be termite trails. I called and the friendly office worker has set it up to retreat. I expect the same fabulous service!