Usually have great service here, today was a little off. The young lady who took our order was perfect, so it's not about her. However, the barista making the drinks today seemed frustrated. First huffing and puffing about the description of an order and then when ours was complete she yelled my wife's name and kind of slammed the drinks down on the counter. To make matters worse, the counter was covered in a drink that had spilled previously. So our drinks were now wet from a previous spill, making us have to wipe the bottoms of our cups off before exiting the store. A quick wipe of a counter and a thank you goes a long way in my book of customer service. Some coaching may help her out a bit.