Horrible - absolute crooks in the service dept.
Asked my wife to take our hybrid in for an oil change. She had a coupon, but they said the 0W20 that the car takes is a "bit" more expensive. To the tune of the oil change costing 65 dollars after they had already done the service. The car doesn't even take a full 4 quarts and they are using that basic honda filter.
How do these clowns sleep at night?