| rev:text
| - Summary: Unacceptable service, overpriced booze, weak mixed drinks, and not nearly enough stations for playing games.
Long rant ahoy, fair warning.
I was pretty excited to come here for the first time after hearing some positive feedback from friends that went. Unfortunately it wasn't much of a positive experience at all.
Firstly, the service was very poor. The waitress was pretty prompt on asking for and delivering our first order, but it was all downhill from there. It took a very long time to be asked if I wanted another drink, so I went up to the bar and waited for about 20 minutes. Not even an acknowledgment. To be fair, it was very busy, but at least a "be with you in a moment" would have been nice. It also demonstrates a lack of proper staffing to handle the volume of customers.
Eventually, the same waitress came back and I placed another order for a beer. During this time I chatted with friends and played on the NES nearby. After about a half hour, no beer. My girlfriend politely asked if we could cancel the beer order and cash out, then the waitress said she left my beer on a nearby table out of view. She didn't bother to either hand me my beer or at least tell me that she brought it and set it on the table. Dangerous if someone wants to spike your drink. Once she came back with the check, she rudely asked my girlfriend if I was still drinking my beer or if she should throw it away. The beer was in my hand. :P 100% unacceptable attitude towards a customer, especially since we were nothing but polite to her despite our frustration.
Second, the drinks are lame. The beer was under poured to about 2/3 of the cup. The cups were standard small plastic bar fare, about 8oz if I had to guess. No reason to under pour with cups that small outside of artificially getting more drink orders.
As for the mixed drinks, my girlfriend got a Springfield, which was Simpson's themed and came with a donut. Nest concept and it tasted fine. However, there was barely any booze in it. She's a total lightweight due to gastric sleeve surgery and gets pretty drunk off of one glass of wine. She was stone cold sober after drinking all of it. Other people we spoke to had similar complaints.
Adding to it, the drinks are overpriced, even for Downtown. Two small draft beers and one weak mixed drink totaled $26.
Third, there weren't enough game stations for people to play. Its nice that you don't have to pay for bottle service to play them like the did at Insert Coins, but that also means people squat on them and play them without time limits. There are four stations for a room that fits about 200 people.
All in all, a very disappointing and unacceptable experience.
I genuinely want this place to succeed both because I really like the theme and embrace of nerdy things in a bar (cosplayers, video games, music from nerdy games and movies, etc.), and because Neonopolis needs a big shot in the arm, but if these things aren't addressed, it's going to eventually wither and die just like Jillian's and the Drag Bar did before it.
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