was in on Tuesday March 10th 2015 @around 2pm getting service on my 2006 S500 while waiting I decided to browse the showroom. As I was admiring a vehicle I took notice to a group of salesmen at the reception desk all in a huddle laughing and carrying on with glances in my direction but never a hello, smile, or nod let alone a formal greeting or acknowledgement from anyone at all. As I snapped a picture of a GLA AMG that caught my interest I noticed a lot of looks again but again no interaction. I could not understand the lack of courtesy and overall respect for customers. In exception of Arnold Lim. He took the time to acknowledge me while I was sitting at a phone charging station. He presented me with a card and a bit of knowledge and insight. I was very pleased with his overall character and would look forward to purchasing my next vehicle with him in the future.