I seriously have no idea why this place has bad reviews. It is an absolute gem! My husband and I both bought our wedding rings here after a terrible experience at T-bird. My husband (like many men) had never worn jewelry and wanted to try a few things before deciding. The lady at T-Bird literally said 'why would you go anywhere else, just tell me what you want and we will do it'... that is the point. We didn't know!
The lady from MJ Christenson was amazing. They let us take our time and went above and beyond to call the vendor to ensure we would get our rings on time. My rings were cleaned at their suggestion (even my engagement ring which I had purchased somewhere else)and they are amazing every time we enter the store. My husband went back to the store as he felt his ring was a bit tight, and they were so nice and friendly, not even a charge for that. Some of the best service I have experienced in Las Vegas!