I have been to Joyride a handful of times, and while the food was always pretty good. The service (as you can read in plenty of other reviews here) is somewhat less than ideal. I never know who my server is or who will receive my tip. I'm willing to overlook the wonky service for decent food and a fun atmosphere - however, I can't overlook food poisoning.
The last time I went to Joyride I got food poisoning from the chicken tacos (I was the only one at my table who had the chicken, and I was the only one who got sick). I emailed Joyride as well as Upward Projects - explaining what happened in hopes that nobody else gets sick - but my emails were ignored. I expected more professionalism from Upward Projects. I have always had great luck at their other restaurants, but after this experience I won't be returning to Joyride.