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  • I love Pita Jungle and have been a loyal customer for over ten years but this is the worst location. I will never be back to this one, ever. It is NOT ALLERGY FRIENDLY, so watch out if you have food allergies. Let's start with parking here being a complete nightmare and then this restaurant being cramped and noisy. It's always been my least favorite but I was at work and needed to pick up a to-go order. First they are way understaffed and the poor girl doing to-go could not keep up with all the people waiting to place and pick-up orders along with the phone orders that came in non-stop. I placed my to-go order for a salmon salad which I eat frequently and just had last week at the Mesa location. I have a dairy allergy and have never experienced an issue with this order. I mean I eat Pita Jungle several times a month and I know what is safe. The girl tells me the salmon specifically takes 25-30 minutes and I say ok, I'll wait. I just thought they were overly busy because I can pick up this same salad from the Mesa location and they have it ready in less than 10 minutes. My order is ready and I check it to be sure they included the dressing and I realize there is white stuff all over it. Feta cheese? WHY? Seriously this salad does not come with feta cheese. The girl informs me that they changed their menu at this location ONLY. Um how can you be an allergy friendly restaurant but allow one chain to make up their own recipes for the same salad? That's not safe!!! Especially when the allergen guide on the Pita Jungle website says that this salad does not contain dairy. The girl says don't worry I'll have them remake it. So she brings out my salad and I head back to work. Then I realize that they took my piece of salmon and the 2 dressing cups out of the feta cheese salad and put it in a new plain salad. So there was still feta cheese all over the bottom of the salmon and the dressing cups, which got all over the new salad. I threw my salad out. No lunch. Seriously I've never been so disappointed in the service I've received from any restaurant.
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