Took a chance and went to Dr. Duggan because my previous optometrist left the area, and I found a $25-off coupon on Yelp.
I can't offer kudos to the receptionist, but then, it was lunchtime and quite crowded, and she may just have been having a rough day.
But Dr. Duggan was very nice and very attentive, as was the technician who handled my preliminary test(s) (the one where you follow the neon dot, the one where they blow a puff of air into your eye, etc.).
Another thing I liked was the fact that they didn't keep pushing me to buy my lenses from them. I'm not really comfortable explaining each time I visit an optometrist that the prices are so much more reasonable at Costco, but it seems I always wind up having to give the same explanation. This was a much welcomed exception.
I can definitely see returning here for next year's eye exam.