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  • Surprisingly poor service for a well reputed, upper end chain. Our party of 4 had a reservation and were promptly seated, but waited 30 minutes for the wine. After asking twice, the bottle was delivered and comped. The meals arrived over 1 hour after we were seated. The food preparation was good although the fish portions were about 1/3 small for the price. Seafood portions at comparable restaurants are larger at this price point, either locally or per our experience on the east coast. It made me wonder if they were stretching the supply since it was New Year's Eve. Our server never checked on us after ordering. Someone else delivered the meals (including an attempt to deliver another table's meal to us). We had to find her to take a dessert order but the one we wanted had been exhausted by then. These service issues were not expected of this chain, which apparently does not have uniform procedures or hiring practices. Our server did not have basic skills for the job at this level. We may return in 6-12 months if the reviews improve.
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