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| - Our 1st experience at Firestorm was nothing short of AMAZING! We loved the atmosphere & the environment. We decided to dine in this particular visit & that's when we fell in love with this place. Our son ate free on that Monday, I mean who could ask for anything better? Oh, let me not forget to mention, the unlimited variety of toppings with your choice of pizza tomato sauce...that IS BETTER! My family loved this place! First impressions are EVERYTHING & they set the bar very high. Especially when it came to "sub sandwich" style toppings. So I'm sure you wonder...,"Why only two stars?" Well, about 1 week later, we planned another Firestorm pizza date...only to arrive at a closed sign, 3 hours before their actual "closing time". They told us it was due to "electrical issues". No worries though, we decided to visit another day. Well 1 month or so later, we stopped by to them closed again. We saw employees moving around in the back, yet this time we weren't acknowledged. A few more weeks later, we visited again. No problem with the visit this time. A few new faces were there, not as friendly as our 1st experience, yet the pizza was still nothing short of amazing! We even received 50% on both our pizzas. So, another week later, we visited around lunch time & they weren't open AGAIN! No sign to explain why or anything. At this point we were just over Firestorm. It makes no since that they are inexplicably closed so much. I've never seen a restaurant in my life this unorganized. We actually wanted to visit today, however we thought better of it. We figured we'd wasted our gas & time one too many times before only to be disappointed. We've given up on this Firestorm location. We hope they pull it together one day, but we won't hold our breath. What's funny about the entire situation is, my husband works within a 5mile radius of this location. A few Firestorm employees came into his job to promote Firestorm Pizza. They offered his buisness Firestorm coupons and told him to visit them & try them out. My husband explained to them that they are always randomly closed with no explanation. The Firestorm promoters told him, "No worries, we've got all that fixed now!". Ironically, this happened prior to our last visit to Firestorm, where they were closed around lunchtime. So I advise anyone wanting to visit this location to call 1st, & maybe have a backup plan to eat somewhere else. Maybe Firenza Pizza (Northlake) across the street that offers the same style pizza with unlimited toppings, only difference is Firenza bakes their pizza in a Wood Fire Pizza Oven!
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