I used to go hear because the do a little pre-soak/pre-scrub before sending your car through. Helps get the tougher dirt and bird poop off. Apparently they no longer do that. I pulled up and the guy in the booth didn't say anything so I said "just a wash". He said $5, took my money and said "put it in neutral". That's when they used to come out of the boot and put a little effort in. There are 5-10 new car washes within a 5 mile radius and they are $3, include free vacuum and have much better new equipment. I'm sorry, but this car wash just won't be around very long.