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  • Apple Store in Scottsdale was great! I shattered my iPhone5 screen and operating system while riding my motorcycle. I had no warranty or extended coverage. The Genius Desk was terrific! Steve was awesome to work with, and he provided several options - either just replace the screen or the entire phone. I was amazed at the discounted price that I could replace my entire phone, plus I was able buy the extended coverage to protect me and my motorcycle rides for another 1.5 years. It was quick and the service was awesome. The guys were great - lots of fun talking to them. I sincerely appreciated the help, the price and the speed in which I could replace my iPhone5. In truth, I was thinking of swapping my older iPad for a Samsung tablet. But because of this support and Apple standing behind its service and product even when I did not buy the extended coverage, I will be back in late 2013 when the new iPads may be available to purchase an iPad. You just can't beat the service and support of Apple. Thanks!
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