It was a disaster from the beginning. We checked in, got our stamp - fine. Next we ordered food. Lady helping us had no idea what she was doing. Took us 20 minutes to order. The soft drink counter was filthy, trash everywhere. Guests who were there had no manners and morals are thrown out the window. Unattended children all over the place, it's a circus. Took about 50 minutes to get our 2 pizzas that we ordered. And I'm pretty sure a child poo'd in the tubes. There was this one kid that worked there who was working his ass off. Busing the tables, cleaning the floors, bringing out people's orders, cleaning the tubes since some kid decided to take a dump, fixing machines, checking on people's orders.... and that's just from what I saw. I felt so bad for him - I told him - thank gosh you are here, what in the word would this place do without you?? One ticket collector was working out of 5! And their prizes are a joke. Chuck E never even came out??? We were there for 2 hrs and my kids kept asking me- where's check e??? Definitely going to Dave n Busters from now on.