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  • Well Pei Wei in itself is awesome.. I enjoy the food. This review is for this particular location ONLY. My boyfriend and I eat Pei Wei 2-4 times a month. I live about a mile and a half away from the Dana Park location. We do take out every time and every time I get the same thing, orange peel steak. I do not like rice (yes, I know, I know) so I always order mine on the side and give it to someone else. So basically one time I picked up the order, rice was on the side but when I got home I noticed they must have messed up and initially mixed it with the meal because I had rice with my steak, but they scraped off as much as possible. I let it go, I was too lazy to get dressed, grab my keys and head out. Well it happened a second time and the more I thought about someone sitting there scraping rice off my food the more pissed I got. The manager was there, I told her what had happened and that this was the second occasion for this. She had them remake the steak and sent me on my merry little way. It is not my style to be rude when someone messes up but geez offer me a soda when I am sitting there, throw in a 20 percent off coupon for the next order, or comp the entree you messed up! I am not one who is looking for freebies or else I would have taken my food back the first time this happened. The managers non-apologetic, blah-zeh attitude about THEIR mistake left me with a bad taste. I will be traveling 3 miles out of my way to the other location from now on.
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