Sorry Elara, you lost starts for a few reasons. We came here to stay for the labor day weekend. We knew it would be busy so we planned out our arrival so it would be early. How is it possible that it was 4pm in the afternoon and the valet was full?? How? Anyways, I try to pull up and check in but couldn't get my car valet so I had my friends unload the car with all of our luggage and no one offered to help us. Additionally, no one would help give directions on where we could self care. Once I figured that out, it was a bit better. We checked it and got 2 rooms both of which were the same price, but the rooms were of different sizes. The room I stayed in was the size of a hallway, walking pass the bed to the window was kind of a squeeze opposed to the other rooms that was twice as big... no consistancy there. Anyways, we tried to go look for ice and we were on the 10th's floor... no ice maker... the closest one was on the 5th floor? Seriously??
On the second day staying there we went in the morning to go eat a buffet then we went to fremont street and came back thinking we could valet the car at the hotel this time... NOPE... the same sign was up... Valet Full? WTF... i was over it by then and decided that I'm not really a fan of a hotel that cannot accommodate their guest. But then again, the only reason we stayed here this stay was because it was recommended to us by a friend...