Review not on food...since I never had the chance..This is for the OWNER a heads up I am sure he would have wanted my money and business..sorry your employees did not..
Honestly..I don't pull my yelp up every 5 minutes . I actually stopped here on my way home from a doctor's appt. Because I was hungry and have a lot to do when I get home. I will start at the beginning..how this went down..I am writing,this because I am shocked at just how..well unbusiness like my lunch stop went..I pull up..get out look at menu by door..cool I thought have done a Tapas Bar 1 time..figured let me try it.
Walk in..waiter comes over to seat me. (This is 1 something in the afternoon midweek..see my pic no one was there.) He leads me to a table..I ask for a booth..me bad I guess..I saw 3 open booths and no one waiting..and he is not pleased about it..I could tell.. My first mistake .....he seats me ..I order 1 Margarita on the rocks...the place is lovely..decor is great..nice and clean too with a full bar.
I feel kinda happy to try something new. He leaves the regular menu only.
Big yellow banner in front is promoting Tapas Lunch Menu 15.99
..I have never been here before..I tell him that..I say.."How does the Tapas lunch work?"
He did not look happy ..goes gets Tapas special menu..walks away..
Ok
I look it over...compare
.the dishes to main menu description..I am not an idiot..have traveled all over the world..I guess I missed Spain ok!...I get it..but still would like just some common courtesy to a first time customer who lives in Mountains Edge..down the street but new to Las Vegas..and possible repeat customers too.
He comes back I ask so..how does the Tapas Lunch work?
I was in a good mood everything good..Waiter answer..
"Oh no..the kitchen is so busy right now"
....What?
Ok..but how do I order? Get a few items? Then try more?
What I surmised from his answer was. .you get one of each but not all together..or something like that..
Confusing... .again I hear.."we are really busy".
1 more time I say.."ok"..dumbfounded I am hearing this..
So I say again I am not sure how to order and AGAIN
with a look of panic or angry or just.well I don't know.. he says."We are so busy".."the kitchen"...and leaves ...just weird.
He returned and I ask him is it better for me to just order an item from the menu? vs the Tapas Lunch? he looked befuddled..and by this time I can tell with the pissed look ...he really just does not care...almost became a silent stand off..
So I say...well you know what you appear to be too busy for me to be here..I guess I will just leave and go somewhere else..he shrugs and says.."oh ya..ya..maybe better" with his accent.
.LOL....how much for my drink..? 5 bucks he says..I say ok then he brings a bill for 9.99..Whatever..I leave 10 dollars and walk to the exit door.
As I leave I glance over the empty restaurant into the bar...wow
2 customers on the end of the bar sitting by the front window.
..that was it for the bar...listening to the female bartender and the waiter that was too busy? He was,there too.. with his back to me doing nothing..talking...
So I say..to them (yes I was that person) as I look over at them..
Excuse me? You are too busy? Obviously you are too busy for my money too. Have a great day..
Wow..just wow
I am posting this so the owner is aware ..just dumbfounded at zero customer service and rudeness. So sad..It was truly a cute place but the employees made it ugly
Ended up walking down further down the strip mall and going to a coffee shop with great service!
I truly am sad..it ticked a lot of things I like... had a bar..Cool Vibe..Close to Home..sports on the TVs..
..I love to support neighborhood businesses..
Very dissapointing..and sad because I really hoped to like it.
:(
View my picture before I got up to leave..of the "busy" place..