Came here on a Saturday afternoon at around 2:00pm with two friends since we wanted to kill some time before dinner. There didn't seem to be a lot of people at the time but it was full by the time we left (around 4:30pm). I got the Dark Chocolate Black Tea, while my friends got the Marzipan Black Tea and the Rhubarb + Cream Black Tea, and a plate of scones to share (2 rose, 2 original).
Their menus... are a bit of a struggle to read... they are really big books (I kept joking about how they were just storybooks where they should put in pop-up versions of their tea canisters or something). Anyway, they could do with changing how they show the menu to their customers because, for a small circular table for three, it was very difficult trying to go through the menu.
The environment itself is pretty cozy -- a little bit bizarre how there are so many gold plaques on the wall with tea names but I guess it's decent decoration. A little bit on the expensive side - the teas were ok, not amazing. The Dark Chocolate tea smelled more like chocolate than it actually tasted. I wouldn't make a special trip to come here but if I'm in the area, I wouldn't mind stopping by again.