First timer and impressed! My husband and I scheduled service from the airport to our home in Henderson online before our trip. There were one bump that made the whole process a little frustrating. After checking in at the booth you are directed to walk to door #54 (?), turn left and wait on the island. If it weren't for people standing around we would have no clue where to go. I think having a "Super Shuttle" sign to indicate their stop would make a huge difference, especially for first timers. Everything else was "super"... and we would use Super Shuttle again.