Went here last night and it's unfortunate that this place stumbles all over itself. Food was OK at best. Not sure who manages the place but the overall experience was horrible just because of the way it's managed. Waited 45 minutes when there were open tables both inside and outside. Had to ask them 3 times when we would be seated and they seemed confused. Many of the main menu items were unavailable. We had to make 3 selections before we found something they had. No chicken parmesan but could make chicken marsala? Aren't they both made with chicken? No prosciutto. The list goes on. When I said something about them being out of a lot of basic items I was told they were really busy this weekend. Hmmmm, EpiCentre was hosting Sip & Stroll and advertised well in advance. Maybe the management team was the only people in Charlotte who didn't see the advertisements and Groupons for it. Just crazy. When we did get the food, it was OK, nothing great. Had a tower of chilled egg plant, mozzarella and tomatoes that was difficult to eat and the eggplant didn't taste great. Bruschetta that looked hastily put together on semi toasted bread that was falling apart. Chicken marsala that didn't have much taste. Overall, they are in a great position to do well, but don't execute well.