I personally like this Fry's. I think most of the people that work there are extremely friendly. I go there once or twice a week and I'm always greeted with a smile. A few of them even ask me where I've been if I haven't been in for awhile and ask me how I'm doing. Complaing about a grocery store being crowded doesn't make sense to me since that means people like shopping there. They have no control of it being crowded. If you don't like it crowded, go across the street to Safeway where there is no one shopping there. Then you will see a difference of why Fry's is better. Why is it so busy? Because it has better deals and everyone wants to shop there. It's a positive thing. You can either deal with it being crowded once in awhile and save money or go to Safeway across the street where you will be the only shopper and get ripped off. You have options.