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  • Bought a crazy good deal on hair removal on Groupon, for this spa not too far from where I live. Got a pretty good deal, as I bought the Groupon for a small area, which happened to include the underarms, which most packages, underarms are a medium area. Was able to schedule within a few days of buying my Groupon, and was seen by Katelyn for my first visit. She was very sweet, and i felt very comfortable right from the beginiing, as she explained everything prior to and during the actual service. Was checked out quickly and was able to reschedule my next appointment at a convenient time. Sometime when I try to use the Groupons I purchase, either I feel like the service/product is lacking because of the reduced price, or I feel like I am being treated differently than a full paying client, but that's not how I felt at all here. I always tip on the regular price, usually more especially if I get really good customer service, which I did from Katelyn. Can't speak to the effectiveness of the laser hair removal yet, as I've only had 1 appointment, but the customer service deserve's to be recognized.
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