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  • This review is for the MAC counter. I have always had an exceptionally positive and enjoyable experience shopping there for make-up. I try to go on weekdays since it gets crazy busy during the weekends. There is one girl in particular who I really like, unfortunately I don't know her name. She always finds me the perfect shades and doesn't try to up sell me on thing I don't need. I have had negative experiences with other MAC counters where they feel real judgmental but I haven't experienced that here. I have only had to wait for assistance if I go on the weekend but I don't blame them, there are 15 girls needing help with a fraction of employees. So that's why I go on weekdays and avoid that problem all together. I think MAC is revamping their customer service since the last few times I've been there they ask me to do some customer service survey online or something and the service has been great for the last year. I would give them a full 5 stars but there are a few things I don't like. 1st and most importantly their LIGHTING SUCKS! Maybe a marketing scheme of some sort? Second, I was asking to see an eyeshadow and the man puts his finger right in it implying that I didn't need him, I could've just shoved my fingers right in there too. He made me feel bad for asking and I thought that was kinda gross. The last thing I didn't like was a woman was helping and didn't feel like she was nailing the colors I was describing like the lady I like. She kept trying to up sell me on everything. I gave her a list of what I needed and the colors of things I was browsing. I could tell when I was picking out brushes she wasn't helping me find a brush for my desired look but recommending the most expensive brushes. Even with these negative experiences the girls/guy are pretty nice. All in all I love MAC makeup, it's pretty much all I wear except my foundation primer. I will be in love with MAC forever! As soon as I get that girl's name I like I'll update this review with it so you can ask for her.
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