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About: http://data.yelp.com/Review/id/L3StV3q8E53eAa2vVU19ow Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-09-25 00:00:00 (xsd:dateTime)
itemReviewed	Vdara Hotel
http://www.openvoc.eu/poi#funnyReviews	10 (xsd:int)
rev:rating	4 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	13 (xsd:int)
rev:text	I usually stay next door at the Aria. I tried Vdara vecause of a room rate deal. As far as the hotel goes, it is just fine. With no casino, it was a nice quiet refuge from the strip. BUT, LIKE EVERY STORY IN VEGAS, WITH THE GOOD, COMES THE BAD .... (or semi-bad). Vdara is valet parking only. I can only presume that they have some crazy figure 8 Hot Wheels set up in the parking structure that precludes recreational drivers from parking their own cars. Okay, so we roll with the valet. However, when my clean ride comes back, there's a new door ding. Ba-bam! I'm not a sniveler by any means, but they made me use the car jockey. It wasn't my choice. So, I make a claim. And, I have have to say I didn't have any expectations that Vdara (or big brother Aria) would accept responsibility for the damage. And, what do you know, I - was - right. Here's my telephone exchange with Aria Risk Management representative "Al." Al - "I checked the video and see your car already had the damage." Me - "Really?" Al - "Yup." Me - "The ding is about 3/8 of an inch. How could you even see that?" Al - "We have a hi-tech high resolution video system." Me - "I'm cool with that, just email me a copy of the photo image from your system." Al "Oh, I can't do that. It's pr-o-p-r-i-e-t-a-r-y .... They would fire me on the spot." Me - "Dooh ... So, you can't send me a photo of my own car?" Al - "No, you'll just have take my word on this." Me - (Words not for publication) My suggestion - If you wanna stay at the Vdara, park in the Aria garage and walk to Vdara. That way, if your car gets door dinged, you'll be upset, but there's no clear suspect to be pissed at. IMPORTANT UPDATED INFORMATION Well I'll be damned! After I sent a letter, Aria/Vdara took a second look at my situation took care of my issue. I won't disclose the details, but I'm presently in a renewed happy place about Vdara. With that, I'm adding back a couple of stars to the rating. I've actually returned to Vdara many times all with positive experiences. I really like this place. It is well run and without a casino inside (yet Aria close), it is a relatively quiet and mature refuge from the Strip.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Lloyd

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