The quality of tea is great, when they get the order right. Since they have opened I have been here at least 4 times! My favorite drink is the Dark knight! However, if you are ordering more than one drink in a transaction they often mix up the customizations per drink for some reason. It's happened twice with me already since their grand opening 6 days ago. We only order 2 drinks the first time they messed up and 4 drinks today. Idk if the error lies with the cashier or the person making the drinks. PLEASE WRITE DOWN EACH DRINK CUSTOMIZATION ON EACH CUP!!! Otherwise, I like the product. I guess it's more of the service hiccups that occur.