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| - Yesterday was my second transaction with Affordable Muffler, and both were positively stellar. The first time was several years ago...the muffler had rotted out on my 2007 RAV4 and Toyota wanted $1500 to replace it. Because they claimed the entire exhaust from the end of the collector back was one piece, so it would require all that piping plus the catalytic converter.
I looked online and saw that there was an aftermarket muffler on Amazon for $79. Loads of reviews saying it was the bee's knees, fit perfectly, blah blah blah. All it took was someone to cut out the old one and weld in the new one. I stopped by Affordable Muffler and the guy said no problem. "How's $100 sound?" Sounds like SOLD to me. I was in and out in 45 minutes.
Yesterday I backed out of my driveway with a ton of snow on the ground and then I started noticing a clunking sound. Pulled over and saw that the exhaust was broken off at a flange several feet in. The snow I backed over must've grabbed that pipe and twisted it. There was rust, so it was obviously already weak, but the snow-surfing must've finished things. I sawed the hangers off to free the hanging piece, threw it in the back and headed for Affordable.
The waiting area was empty when I walked in. My car was on the rack by the time my ass hit the seat in the waiting area. 30 minutes and $100 later, I was out the door.
While I was there I heard the guy on the phone with another customer, who's car was in their shop. She must've been really giving him crap, but he was extremely courteous and professional, listing all her options and giving his recommendation, but ultimately leaving it up to her. I was impressed. Later he interacted with a young woman in the waiting area who obviously didn't have much money. Her car had failed the state emissions inspection and after reading her paperwork from the inspection, the Affordable guy told her it sounded like she needed a tune-up, not a replacement catalytic converter. He further told her that AM doesn't do tune-ups, but offered a recommendation for a regular mechanic that does.
Now, he could EASILY have sold this girl a new catalytic converter (which aren't cheap) and then sent her on her way. In fact, she asked him to, but he patiently explained that the way her car failed the test, it probably wasn't a bad converter. Ultimately she left and he made no money, even though her car was up on the lift and a mechanic spent around 20 minutes looking it over while she came to her decision. So actually the shop LOST money, but they didn't charge her a thing. That's integrity.
So...integrity, speed, excellent pricing...what else could you want in a place like this? I will say that the chairs in their waiting area are super uncomfortable, and my back ached the rest of the evening...but I was in an auto mechanic's shop, not a spa, so I'm not taking a star off for that. Further, there was no television or music in their waiting area, which I think of as WONDERFUL. I avoid television like the plague and I HATE when I'm in some waiting area and am forcibly raped into watching some horrendous drivel that sucks IQ points from my brain. Everyone on earth has a smartphone now, so they can watch their choice of programming (or not) in the privacy of their own hand. Thanks for the peace and quiet, Afforable Muffler!
The only thing to keep in mind with AM is that they're NOT a mechanic shop...they fix exhausts. Period. That's what makes them so fast, they're specialized.
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