rev:text
| - Absolutely terrible experience and food.
My friend called early in the day to ensure they could accommodate our group of 10. They were confident it wouldn't be a problem. When we arrived, a table had been set up to fit all of us. The ONE good thing to happen all night.
We placed all of our entree orders at the same time. 4 of our dishes came out in 15 minutes, 4 more a few minutes later. Two people waited for their dishes for 45 minutes while we watched several other patrons who had arrived after us receive the same dish they ordered. This entire time, no one stopped by or even near our table to check on us or give us a chance to ask when the last two dishes would arrive. Finally, we stopped the waitress and could see her dialogue with the chef - they had lost the tickets. Another 5-10 minute wait for them to get their meal. The rest of us had finished our meals before they even got their dishes.
As for the food. I ordered CRISPY chicken thighs, described as CRISPY in the menu (crispy in the title AND description!) The skin was soft and soggy, the flavor was nothing but soy sauce, the rice was so soft that it was the texture of mashed potatoes. I love rice and soy sauce BASED sauces, but I could not finish eating this dish. I also clearly asked to substitute the bok choy in my dish with Chinese broccoli. I received bok choy in my dish, and a side of Chinese broccoli. The waitress was unapologetic and said "For future reference, we DON'T allow substitutions." Okay thanks, I totally knew that when I framed my side dish order in the form of a substitution request.
The two who received their fried chicken late each received a bloody/pink piece. Clearly a rushed job, and apparently not even cooked to food safety standards.
Another friend ordered the chicken fried rice. Again, absolutely no flavor beyond soy sauce. We can soak mushy rice in soy sauce at home! And not pay $13 for it!
And an automatic 20% gratuity for our group size to top it off. :) :) :) :) :)
|