You have been warned!!!! Do not Purchase your new car here!!!
In the last 11 years my family and I have purchased 6 new and used cars from various valley dealers. This by far has been the worst experience we have aver had! I have caught our sales person and finance manager In several lies. Every time I called them out on it they got very upset.
The start: I went through USAA to get a guaranteed discount of $6,250 off MSRP. After going through several "leader cars" that didn't exist, we finally found one we liked. After 5 hours of negotiations and trying to get them to honor the USAA certificate, we agreed on a price. They came back an hour later all excited and said they got us approved! My wife was ecstatic! Once we got to the finance office they tried to slip us a paper that showed an interest rate of 18% and a payment of $580....for a freaking base model Renegade!?
We refused and then they said we could get the payments we wanted. We signed and drove off happy. Next day we got a call saying we didn't get the financing and needed a co-signer. After much deliberation we found a family member with a 760 beacon who would help. Thus back again for another signing with co-signer. Paper work done and decent payment at 10% interest and we were off again! Next day I got a call from a random lady saying they had 2 banks come back with better offers and we needed to come back. She refused to indulge any info over the phone. When we got back, they told us one bank wanted a $1000 down @16% interest and we'd be around $500 a month and the second bank was zero down at 20%..... I almost flipped out on these jokers!
Now our final time they said we'd qualify for a credit union @4.25% and a payment of $375 but they refused to honor my USAA certificate. Signed and off again. Told them if I get one more call then they can come get the car and drive it you know where.
Now don't get me wrong, I'm use to wheeling and dealing with car sales but I have NEVER had so many lies fed to me in my 30 years of buying cars. Hell, I use to be one myself and the stunts they pulled where the most weaselly and dirty I have ever seen.