When my tire mysteriously decided to go flat after parking at a friends house. I called the dealership that I was on my way to. They did not want to help me, so I went thru the runaround with my warrantee and free roadside assistance. After 30 mins of being on the phone with them.... This man called to confirm he was on his way. 15 mins later he had arrived with a friendly demeanor and tools ready to go. 5 mins go by and he has me rolling. Big thanks and major kudos to this company.... I'm calling him direct next time and let the 30 min roadside assistance take its course after i am no longer stranded!