Love love love this place. I called the day before to make an appt. and the only time she had was 11:00am. I also had another appt. at 11:00am. She told me to drop Milo off early and she will take good care of him. Not only was she nice we got to meet butter. I can't express how awesome our first experience with grooming was. Milo came out looking like a champ and he was very happy. I can't wait to go back.