Their pizza is 5 star amazing - the crust is just the perfect combination of crispy and chewy and flavorful. We ordered half cheese, half sausage and loved every bite. My picky daughter also had an order of fries and they were fresh cut and salted with a good amount. The service is why I give them a 3 overall. At the beginning of the lunch hour we waited 10 minutes to be acknowledged and seated. Then were put at the booth by the bathrooms when the other sections were open and mostly empty. Finally we requested parmesan and red pepper and water refills and never got them. And they still weren't busy. My recommendation is to get takeout instead of dining in.