I brought a pair of pumps to exchange heel tips and had it done in 5 minutes while I waited, for $12. The place looks like if Al Bundy works there, which I personally like. Easy to park right outside the store. The nice couple working there was very friendly. I will be always going there if I need anything to do with shoes. So quick, good, and customer oriented.
They also sell some shoe cleaners and pads, I would have maybe bought something but there were no prices on it and since I did not have a need for anything specific I did not bother to ask.