I have been booking Executive town cars and limos for both business and personal trips the last few years and have had nothing but great experiences with them. They are always on time and the drivers are good about texting/calling/communicating with you, and they never give you a hard time about anything. I'm not sure what other people were requesting that resulted in giving this company bad reviews (??) but I highly recommend booking them for any occasion - I always book them instead of regular taxis because I can't deal with rude taxi drivers. The charges with Executive have never been unreasonable and the drivers are all cool. :)