Last year, we finally got back to being a two car family. We have liked Toyota's and have a Land Cruiser that we purchased in Dec of '98 and love it!! In the past, we have also had Privia's, so when we bought a Siena last year, I expected to be just as happy. Not so! Although we have NEVER had a problem with the Service Dept., I do think that once my extended warrenty expires on this vehicle, I will get rid of it. It does have a lot of the perks that we have never had on other vehicles so I will probably give it the our son and his family as they all seem to like the Siena. Time will tell.