How on Earth did this place ever receive nearly five stars? They're awful! I came in for SNS nails and a manicure. They cut nearly every cuticle they trimmed. My fingers are sore. The shape is horrible. I keep them a simple oval shape, these are thick, club shaped and clunky looking. They didn't even file them smooth! I asked for a nail design for Halloween...apparently not one single tech who works there knows how to do ANY kind of design at all. Worst nail experience I have ever had. Will NEVER return!